CM Wraps LLC Privacy Policy

Information We Collect

We collect two kinds of information.

Information you give us: When you fill out the contact form on our website to request a free quote or to reach us, we collect your name, phone number, email address, a description of your project, the vehicle or job type, and any photos you choose to upload. Photo uploads are optional, and the contact form works without them. We only ask for what we need to understand your project and get back to you.

Information collected automatically: Like most websites, ours automatically receives certain technical information when you visit, such as your IP address, browser type and version, device and operating system details, the pages you view, the page that referred you, and the date and time of your visit. This information comes from standard web server logs, cookies and similar technologies, and the security and analytics tools described below.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry, prepare and discuss your free quote, schedule your appointment, and provide the wrap, film, coating, or graphics services you ask about;
• Contact you by phone or email about your project or quote;
• Operate, maintain, secure, and improve our website;
• Detect and prevent spam, fraud, and abuse (this is what our anti-spam tool, described below, helps with); and
• Comply with our legal obligations.

We do not use the photos or project details you submit for anything other than understanding and responding to your specific request, unless you separately give us permission (for example, to feature your finished vehicle in our portfolio, which is addressed in our Terms of Service).

Cookies and Analytics

Our website uses cookies and similar technologies to keep the site working properly and to measure how visitors use it.

We use Google Analytics to understand site traffic, such as which pages are visited and how people find us. Google Analytics collects information like cookies, your IP address, and usage and device data, and it helps us see overall trends so we can improve the site. We use this information for aggregate insight only; we do not use it to build individual profiles or to sell information about you.

You can control or disable cookies through your browser settings, and you can opt out of Google Analytics across websites by installing the Google Analytics Opt-out Browser Add-on. Turning off cookies may affect how some parts of the site work.

Anti-Spam Protection (Google reCAPTCHA)

To keep our contact form free of spam and automated abuse, our site is protected by Google reCAPTCHA. reCAPTCHA collects hardware, software, and interaction signals from your device and browser, such as your IP address and how you interact with the page, and uses them to tell real visitors apart from bots. We use reCAPTCHA only for security and spam prevention, not for marketing or profiling.

This site is protected by reCAPTCHA. If you would like to learn more about how Google handles data for this service, you can review Google's privacy practices at policies.google.com/privacy.

Third-Party Services

Some parts of our website are powered by trusted third-party providers who handle limited information on our behalf so we can operate the site and respond to you. These include:

• Google reCAPTCHA, the anti-spam service described above; and
• WatchLocal, our website host and technology partner, which hosts cmwraps.com on Cloudflare's infrastructure, keeps the site running (including standard server logs), and securely delivers your completed contact-form submissions and any uploaded photos to us by email so we can respond.

These providers only handle your information to perform their service for us, and they are not permitted to use it for their own purposes.

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information. Period.

The only times we share the information you give us are: (1) with the service providers listed above who help us run the site and respond to you; (2) when we are required to do so by law or valid legal process, or to protect the rights, property, or safety of CM Wraps, our customers, or others; and (3) in the unlikely event of a business sale or transfer, in which case your information would remain subject to a privacy commitment consistent with this policy.

How Long We Keep Your Information

We keep the information you submit only as long as we reasonably need it: to respond to your inquiry, prepare your quote, perform any resulting work, keep ordinary business records, and meet legal or tax requirements. We generally keep contact-form submissions and any uploaded photos for up to three years after your inquiry or the completion of any related project, after which we delete or anonymize them in the ordinary course of business.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect, such as encrypted (HTTPS) transmission of our website and limiting access to submitted information to people who need it to do their jobs.

That said, no method of transmitting or storing information over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it. If you believe a child under 13 has provided us information, please contact us using the details below.

Your Choices and Rights

You have choices about your information:

• You can opt out of analytics cookies through your browser settings or the Google Analytics Opt-out Browser Add-on;
• If we ever send you non-essential emails, you can ask us to stop; and
• You can ask us to see, update, or delete the information we hold about you.

To make any of these requests, just contact us using the details in the Contact Us section. We may need to verify your identity before acting on a request.

California Residents

If you are a California resident, you may have rights under California law to know what personal information a business collects about you, to request deletion or correction, and to opt out of the "sale" or "sharing" of personal information.

We want to be clear and honest: CM Wraps is a small local business and does not sell or share your personal information as those terms are defined under California law. We do not display a "Do Not Sell or Share My Personal Information" link because we do not engage in those practices. If you are a California resident and would like to exercise any rights that apply to you, please contact us using the details below and we will respond as required.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the "Last updated" date at the top. If we make a material change to how we handle your information, we will take reasonable steps to flag it. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or about how we handle your information, please contact us:

CM Wraps LLC
Frisco, Texas (serving the Dallas-Fort Worth area)
Email: info@cmwraps.com
Website: cmwraps.com